Bath Essence Duo
Free UK Delivery
We offer FREE standard Royal Mail delivery on all UK orders dispatched to the UK Mainland, Northern Ireland and the Channel Islands. Orders placed at the weekend and on Bank Holidays will be dispatched the next working day.
We can ship to virtually any address in the world. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Made in England
Beautifully BritishA proud British business, we create our beautiful products in Cambridgeshire, England.
It is our policy to ensure that animals are not used to develop or test our products, either now or in the future. We also require the suppliers of our product ingredients and other companies contracted on our behalf meet these criteria. Where testing is undertaken on our behalf we always use effective non-animal methods.